Terms and Conditions

Terms and Conditions

Cancellation Policy

You have a right to cancel your order via email within 14 days or receipt.  You can receive a refund of the product (minus postage) provided that the items are returned, at your own cost, in perfect condition, unused and in their original packaging where applicable.  Items that are faulty can be returned outside of this 30 day period.

  • Please note:  Customised orders can not be cancelled or returned, so please consider carefully before placing an order.

 

 

Returns Policy

If you are not entirely happy with the items that you have ordered then you may return them within 30 days of receipt.  We will be happy to offer an exchange or a refund provided that the items are returned, at your own cost, in perfect condition, unused and in their original packaging where applicable.  Items that are faulty can be returned outside of this 30 day period.

  • Please note:  Customised orders can not be returned, so please consider carefully before placing an order.